Safari Falls, 6 Hours 30

27 Waterfalls Puerto Plata: Special for Cruise Ship People

★ 3.9 32 verified reviews

6 hours 30 minutes, cruise port pickup listed, lunch included.

from $79 per person

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Opens the operator's official listing with live dates. Book there; nothing is charged on this site. Free cancellation.

Duration: 6 hours 30 minutes
Meeting point: Confirmed after booking
Cancellation: Free cancellation
Meal: Meal included
Run by: Gillary Tours

Overview

This tour is built around the 27 Waterfalls of Puerto Plata, and it is aimed squarely at cruise ship passengers arriving at Amber Cove. Gillary Tours runs it as a roughly 6.5 hours outing with round-trip transport, a buffet lunch, safety equipment, professional guides and the national park entrance fees all rolled into the price. Travellers are taken to the falls, kitted out, and led up and through the canyon, jumping, sliding and climbing with a guide in front of them.

Be aware of what the name promises and what several travellers say they actually got. Multiple reviews state the tour covers only a handful of the falls rather than all of them, and several say the advertised jeep safari never happened. The waterfalls themselves draw consistent praise, with reviewers calling the sliding and cliff jumping the highlight of their day, and stops such as a coffee and chocolate demonstration also get positive mentions.

It does not suit wheelchair users, and the listing advises against it for people with back problems, pregnant travellers or anyone with serious heart conditions. Anyone booking should go in with eyes open about the description gaps described below.

What's Included

Included

Lunch
Safety equipment
Professional Guides
National Park Entrance Fees
Delicious Buffet Lunch
Round-trip transportation

Not Included

Professional Photos and Videos
Gratuities (tips)

Itinerary

Amber Cove pickupThe tour starts from the Amber Cove cruise port area, which the transport passes through. Round-trip transportation is included; the listing does not give exact pickup times, so confirm timing on the booking page before you travel.
Drive to the fallsTransport continues toward the falls, passing the Gillary Tours base along the way. The listing does not state the drive time or the type of vehicle used.
Waterfalls and canyonGuides hand out safety equipment and lead the group up and through the falls. Reviewers describe jumping off cliffs, riding natural slides and climbing ladders. Several report seeing only a small number of the falls rather than the full set implied by the name.
Plantation stopsReviewers mention stops for coffee making and a cigar shop along the way, where buying things is offered but not required.
Buffet lunch and returnA buffet lunch is included. The listing does not state when lunch is served or the exact order of stops, so treat the schedule as flexible.

What To Expect From The Tour

Here is what matters in practice before booking, based on the listing and on what travellers report back.

Fitness and footing. The listing asks for a moderate level of physical fitness, and it flags the walk as unsuitable for people with back problems or serious medical conditions. Reviewers mention ladders, climbing and uneven ground, and one described the walk itself as dangerous in places.
Large groups. The listing allows up to 200 travellers, and reviewers note you meet up with other excursion groups at the falls. Expect a busy canyon rather than a private experience, though some travellers ended up in much smaller subgroups.
Photos cost extra. Professional photos and videos are not included. A dedicated photographer accompanies the group according to one reviewer, who paid an extra fee for a package of pictures and a video.
What you get. Lunch, safety equipment, guides, park entrance fees and round-trip transport are included. Gratuities are not. Keep your booking confirmation handy in case questions come up on the day.
Bring cash. Tips are excluded, and plantation and shop stops invite purchases, though reviewers say buying is not obligatory. Bring cash for gratuities and anything extra.
Weather dependent. The listing states the experience requires good weather. If it is cancelled for weather, you are offered a different date or a full refund, which matters for cruise passengers with fixed departure times.

Common issues. Several reviewers say the jeep safari advertised in the tour description did not happen, and others report seeing only a small number of the falls rather than the full set the name suggests. One reviewer said the outing ran shorter than the listed 6.5 hours. Pickup timing has gone wrong for cruise passengers, including one traveller whose ship arrived after the booked start and who lost the booking, and one reviewer whose guide never arrived. The tour is not wheelchair accessible and is not recommended for pregnant travellers or those with back problems. The operator also requires a minimum number of travellers, and cancels with an alternative date or a full refund if that minimum is not met.

Common Questions

What Is Included In The Price?

The listing includes a buffet lunch, safety equipment, professional guides, national park entrance fees and round-trip transportation. Professional photos and videos are excluded, and gratuities are not included. Expect a large group, as the tour allows up to 200 travellers.

Is Pickup Included?

Yes, round-trip transportation is included, and the tour is designed for cruise ship passengers at Amber Cove. The listing does not state exact pickup times or the meeting point details, so check the booking page and confirm timing against your ship's arrival. Cruise passengers should be particularly careful here, since one reviewer missed the entire tour after their ship docked later than the booked start time.

Do You Really See All 27 Waterfalls?

Multiple reviewers report visiting only a handful of the falls, not the full set implied by the tour name. The falls you do visit, with jumps, natural slides and ladders, are consistently described as the best part of the day. Book for the canyon experience rather than for the number in the title.

Is There A Jeep Safari?

Several reviewers state the jeep safari never took place. Others paid extra expecting the safari and did not receive it. Treat the waterfall portion as the core of the tour and check directly with the operator if the safari matters to your decision.

Can Children Or People With Limited Mobility Join?

The tour is not wheelchair accessible, and the listing does not recommend it for travellers with back problems or serious heart conditions, or for pregnant travellers. The listing says nothing about ages, so confirm any age questions with the operator before booking. A moderate level of physical fitness is required for the walk, ladders and jumps.

What Is The Cancellation Policy?

Cancel at least 24 hours before the start time for a full refund. Cancellations or changes made inside that window are not refunded or accepted. The tour needs good weather and a minimum number of travellers; if the operator cancels for either reason, you are offered a different date or a full refund.